Privacy Policy
Effective Date: [Insert Date]
This Privacy Policy describes how [SELA] (“we,” “our,” or “us”) collects, uses, stores, discloses, and protects your personal data when you interact with the Shopping Festival Platform, accessible via our website. We are committed to complying with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia and ensuring the privacy and security of your data.
Scope and Applicability
This policy applies to all users of the Shopping Festival platform, including visitors, subscribers, and contributors, across both mobile and web interfaces. It covers data collected through:
- Festival catalog pages
- Mall and offer listings
- Event directories
- Newsletter subscriptions
- Push notifications
- Analytics tools
Personal Data We Collect
a. Data You Provide Voluntarily
- Email Address – for newsletter subscription and notification preferences.
- User Consent Settings – opt-in choices for marketing communications and cookies.
b. Data Collected Automatically
- Device Information – type, OS, browser, and unique device IDs.
- Usage Data – time spent, clicks, and views.
- Log Information – IP, timestamps, referrer URL.
- Location Data – city-level geolocation to personalize experiences.
c. Cookies and Tracking Technologies
We use essential cookies and analytics tools to enhance user experience. You may disable non-essential cookies if desired.
Purpose of Data Processing
| Purpose | Description |
|---|---|
| Service Delivery | Enable access to features like mall listings, offers, and events. |
| User Communication | Send newsletters and event updates to subscribers. |
| Personalization | Tailor content based on your location and preferences. |
| Security & Fraud Prevention | Monitor for suspicious activity and protect user data. |
| Analytics & Performance | Understand user behavior and improve platform functionality. |
Legal Basis for Processing
Processing is conducted under PDPL based on:
- Consent: For marketing emails or notifications.
- Legitimate Interest: For analytics and platform security.
- Legal Obligation: To maintain logs or respond to lawful requests.
Data Retention
| Data Type | Retention Period |
|---|---|
| Email address (newsletter) | Until user unsubscribes |
| Analytics logs | Up to 12 months |
| Consent records | As long as relevant to user activity |
Sharing and Disclosure of Personal Data
We may share your data under secure measures with:
- Hosting Providers – for secure storage within Saudi Arabia.
- Marketing Tools – for email delivery and tracking.
- Event Partners – limited access to anonymized engagement.
- Regulatory Authorities – upon lawful request or compliance needs.
International Data Transfers
Currently, data is hosted within Saudi Arabia. If transferred abroad, we will:
- Notify affected users
- Seek necessary approvals
- Ensure contractual and technical safeguards
Data Security Measures
We implement robust security measures to protect your data from misuse, interference, or unauthorized access. These include encryption, access control, and anonymization where applicable. Only authorized employees and agents have access under strict confidentiality agreements.
Your Rights Under Saudi PDPL
| Right | Description |
|---|---|
| Right to Access | Request a copy of your data. |
| Right to Correction | Request corrections of inaccurate info. |
| Right to Erasure | Request deletion within legal bounds. |
| Right to Withdraw Consent | Unsubscribe or opt-out of communications. |
| Right to Object | Object to unnecessary data processing. |
To exercise these rights, contact us at: Info@sela.sa
Children’s Privacy
This platform is not intended for children under 13. We do not knowingly collect data from minors without verified parental consent.
Changes to This Privacy Policy
We may update this policy to reflect legal or operational changes. If material, we will notify you via:
- Email (if subscribed)
- Updated “Effective Date” on this page
Cookies and Consent
We use cookies to personalize content, provide social features, and analyze traffic. You can manage cookie settings in your browser.
Terms of Use Reference
This Privacy Policy is part of our Terms of Use. By using our platform, you agree to both.
Contact Information
Data Protection Officer
Info@sela.sa
